To fix the key and snap it back into place on the keyboard, try each of the suggestions on the page below.
Can the keys on the MacBook Pro be removed for cleaning? Junie, If one key stopped working for no reason probably this is keyboard related failure. Hidden categories: Webarchive template wayback links Use mdy dates from October Articles needing additional references from November All articles needing additional references Official website different in Wikidata and Wikipedia Pages using Infobox information appliance with unknown parameters All articles with unsourced statements Articles with unsourced statements from December Many Mac users favoring the portable size were able to use it on a Mac utilizing a third-party enabler. Yes, it is possible to remove the keys safely and clean them. Read More.
This page is meant as a general reference guide and may not apply to your laptop, as your laptop may have a different keyboard key design. Additionally, if you're trying to remove or put a key back on a desktop keyboard, see the desktop keyboard steps. Unlike those on a desktop, each of the keys on a laptop keyboard have three components: the keycap, key pad, and the key retainer, as shown in the picture.
If the keycap is loose but still attached to the laptop, it can often be fixed by pressing down on the keycap. If the keycap re-attaches, you should hear a snap while pressing the key down.
If this does not fix the issue, we suggest removing the key so it can be re-attached. The re-attachment process is detailed below.
If a key, keycap, key pad, or retainer is physically broken or missing, it must be replaced. If you're having difficulty putting a key back onto the laptop, follow the steps below.
If you're trying to fix the spacebar, skip to the spacebar steps. If you're not sure what direction the laptop key retainer goes, check the orientation of the metal hooks on the base of the keyboard. These metal hooks help determine the orientation of the key retainer laid into them, as the retainer should align with the hooks. Unlike the other keys on the keyboard, the spacebar requires additional steps to get it back on properly.
The image below shows the spacebar removed from a laptop. A window should open, and in the Overview tab, the model should be listed, such as MacBook Pro inch, If the notebook has any damage which impairs the service, that issue will need to be repaired first, and in some cases, there may be repair fees. An eligible MacBook or MacBook Pro purchased today, meanwhile, would be eligible for coverage under this program until June There are three ways to take advantage of Apple's service program: book an appointment with an Apple Store or Apple Authorized Service Provider, or mail in the notebook to Apple's repair center.
Navigate to the Get Support page on Apple's website. Select "Mac. Specify your location. Sort by "Availability" or "Distance.
Select an available day and time slot for the appointment. Open the Apple Support app.
If necessary, tap on the "Account" tab and sign in with your Apple ID. Tap on the "Get Support" tab. Tap on "Hardware Issues. Inform the representative that you would like to mail in your affected MacBook or MacBook Pro to Apple's repair center. Follow further instructions as advised.
Apple's internal document for this program advises that mail-in service will take five to seven business days to be completed, but Apple's public-facing page about the program notes that service turn-around time may vary depending upon the type of service and availability of replacement parts. How to Initiate a Refund Apple's website notes that customers who believe their MacBook or MacBook Pro was affected by this issue, and who paid to have their keyboard repaired prior to this program, can contact the company about a refund.
Inform the representative that you would like a refund. MacRumors first highlighted customer complaints about the MacBook Pro keyboard over a year ago, including non-functional keys, strange high-pitched sounds on some keys, and keys with a non-uniform feel. The issues are believed to result from small amounts of dust or debris accumulating under keys. Until now, Apple had not publicly acknowledged the keyboard issues, and only offered cleaning instructions to affected customers. More Details on Apple. Tag: repair program. Top Rated Comments View all. It's a lemon replacing a lemon.
I don't understand why anyone would be excited about getting your faulty keyboard replace with the exact same thing.
If it failed once it will surely fail again. It has noting to do with the user because this issue is widespread. There is no "updated keyboard". You will get a new whole bottom case depending on your macbook model with the same keyboard but functional one. Bananas Ananas.
Do yourself a favor and wait. Government issued photo ID? They never asked for it when they took my money.
Explore this Article Removing the Key Replacing the Key Ask a Question MacBook keys are relatively easy to remove and replace, but you will need to be so in order to minimize the risk of damaging your Mac's keyboard. Plus: how to swap key functions around using Mac OS X and free Mac tools. How do I remove keys from my Mac keyboard, then replace them.
MacBook Pro Fall ? Possible high-end inch model. See Full Product Calendar. Apple today announced a new employee benefit that's designed to ease the transition back to work for new parents, expanding on the 16 weeks of leave that parents are already provided with an